Competitor TL9000 certified?  Or perhaps it was ISO 14001, or ISO9001?  Six-sigma?*  Or they are even just using quality circles??  Are your customers asking when you will be certified? Or upgraded?

AG Advice and Support can get you prepared for your quality certification, ending the confusion and questions about what is required, how to prepare, and helping your employees understand what will be required of them and the company in general, all with minimal impact to their regular duties.  Quality Excellence for Suppliers of Telecommunications Leadership, or QuEST, (TL) and International Organization for Standardization (ISO) are somewhat different, and we will help determine which makes more sense.  Click the following links now to get  some idea of how QuEST and ISO differ.

www.questforum.org

www.iso.org

If you have already been certified, or perhaps have had several non-conformances that threaten to prevent you from obtaining certification or remaining certified, we will assist you in discovering where the hold-up is -- fast.  Auditors are nice people, but it's desirable to have to see them only once.

Quality certification is supposed to be an enhancement to your company, not a headache.  If you already have a good quality system in place, you do not need to re-write your entire company's operations just to conform to some new standard for certification.  If you do not have a formal quality system in place, take heart, it's not as difficult as it sounds...and in addition to letting you boast that you are certified, remember it has the benefit of actually improving your quality!

 

 

* Six-Sigma is a registered service mark of Motorola, Inc.